Enjoy the benefits of having a dedicated IT support team at a significantly reduced cost.
If you're considering hiring an IT consultant, you may be wondering how much it will cost. While the answer to this question depends on a number of factors, including the specific services you require and the consultant's experience and expertise, there are some general guidelines you can follow. In general, IT consultants charge by the hour, and they use indicators such as:
- If there are in-house IT professionals to deal with smaller issues
- The complexity of the technology being worked with. This is considered to help give a more accurate guideline of the hours that will need to be dedicated to the client
- Is the business going to be using an entirely customised network? If so, what size? How many devices will be running on it?
- A very key determinant of pricing is the company's preference for remote vs on-site support
Your IT Under Surveillance
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Access to Helpdesk Via Email
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Monitoring of Managed Devices**
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Monitoring of Managed Backup
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Discounted Support RatesList Item
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Access to Dedicated Accounts Manager
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Discounted Hardware Purchases
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Discounted Software Purchases
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*Minimum 5 Devices
Your Remote IT Team
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Access to our Helpdesk Customer Portal
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Unlimited Business Hours Remote Support
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Discounted On-Site Rates
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Manage Backup Cycles
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User and Permissions Management
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Third Party Liaising
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Service Level Agreement For Response Time
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Critical OS and Patch Management
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Managed Devices Maintenance
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IT Strategic Consultation
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*Minimum 5 Devices
Leave IT To Us
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24*7 Phone Support
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Unlimited Business Hours On-Site Support
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Manage Backup Restorations
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Regular Scheduled Visit
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24*7 Network Monitoring
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24*7 Infrastructure Monitoring
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ICT Strategic Consultation
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Future IT Growth Consultation
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Annual Security Audit
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IT Procedure Guides
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Storage Monitoring
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Monthly Reports
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*Minimum 10 Devices
WHAT CAN OUR MANAGED IT SUPPORT DO FOR YOU?
What Are The Benefits of outsourcing your IT?
Cost-effectiveSupport Plans
Some consultants may also offer discounts for larger projects, or charge a flat fee for specific services. When choosing an IT consultant, be sure to get IT support pricing from several different providers so you can compare rates and services. By taking the time to do your research, you can find an IT consultant that fits your budget and meets your needs.
It’s worth mentioning that making use of an IT consultancy is generally a more cost-effective option than having an in-house IT team, particularly for small businesses. This is because consultants are usually hired on a project basis, so you only pay for their services when you need them. In-house IT teams, on the other hand, require a full-time salary even when there’s no work for them to do.
CustomisedSupport Plans
We invite you to explore the free IT audit today!
Book your FREE IT audit now, and choose your plan later
We take care of your IT
Managed IT services differ in nature from traditional IT services. The important distinction is that the intention of managed IT support is to provide a more consistent, proactive approach to the ICT needs of a business. This usually means that, rather than putting out fires as they pop up, a managed IT services provider will try to minimise the risk of problems occurring in the first place. This is generally achieved by maintaining and monitoring your systems on a regular basis, keeping an eye on trends and anticipating future needs.
A key benefit of managed IT services is the nature of their pricing. Rather than operating off of a per-transaction basis, the IT support pricing model that is commonly associated with regular outsourced services managed IT is generally billed on a flat fee, month-to-month model. This makes it much easier for businesses to budget for their IT support needs in advance, and also provides them with a clear idea of what services they are actually getting for their money.
Another common misconception about managed IT services is that they are only suitable for large businesses. In reality, managed IT support can be an extremely valuable asset for small businesses. An additional benefit is that this allows your IT department to expand at the same rate that your business does, with tiered billing that reflects the changing needs of a growing business. Click here to find out more about what we do and our support services.
Contact our team today to learn more!
IT Support Plans FAQ
What are IT support plans?
Compared to the pay-as-you-go model, IT support plans offer longer-term, tailored solutions to your business and its IT needs. These plans come with a range of services contingent on your requirements, with dedicated, round-the-clock support billed at a flat fee monthly.
What types of IT support plans does Setup4 offer?
Monitoring
This includes surveillance of your IT infrastructure and network, access to a help desk, monitoring of devices and backup, a dedicated accounts manager, and discounted hardware and software purchases.
Remote Care
This includes access to a help desk customer portal, unlimited remote support (within business hours), discounted on-site rates, third-party liaising, critical OS and patch management, device maintenance, strategic IT consults, and user and data management.
Total Care
This includes 24/7 online and offline support, regularly scheduled visits, 24/7 network and infrastructure monitoring, backup restorations, ICT strategic consultations, future IT growth consultations, annual security audits, IT procedure guides, storage monitoring, and monthly reports.
How can I choose the right IT support plan for my business?
We will help you to choose the best IT support plan for your business. You can book a free IT audit with us so we can better ascertain your business’s needs.
What are the key features of Setup4's IT support plans?
Flexible
At Setup4, we want to make our plans work for you. Our range of support plans covers smaller to larger businesses, with varying levels of remote and on-site support. You will only pay for what you need and use.
Transparent
With Setup4’s models, you know exactly what you are getting, why and when. We aim to be transparent in our deliveries and services, making the most of your budget for your business.
Proactive
Your IT services will be completely taken care of through a consistent and proactive approach to your business’s ICT. We manage all risks and outcomes through careful monitoring and expertise, giving your business a more secure foundation.
Can I customise an IT support plan to match my business's unique needs?
Yes, of course. Setup4 offers customisability when putting your IT support plan together, credit to our IT audit and invaluable insight from our team of experts.
How do IT support plans benefit businesses in terms of cost management?
Per-transaction IT services are usually billed for one-off consults or solutions, focusing on answering or solving issues rather than developing preventative measures. With IT support plans, your business enters managed IT – a monthly, flat fee extending beyond just solutions. IT support plans factor into a business’s overall budget, offering clarity and ease of planning while ensuring they know the services they’re using and receiving.
Are IT support plans suitable for small businesses?
Yes, thanks to Setup4’s adaptable range of offerings, our IT support plans suit all businesses. As you and your business grow, your dedicated IT support plan can grow with you, with tiered billing that reflects your refined needs.
How can I get started with an IT support plan from Setup4?
If you’re after a reliable IT support plan, get in touch with us. We offer complimentary IT audits so you can better select the plan that works for your business.
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